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Author: Steve Moghadam

Planned Maintenance

July 29, 2026 Emergency Maintenance Dallas IXC Traffic Migration

Date Wednesday July 29, 2026 between 8:30pm and 9:00pm CDT Emergency Dallas IXC Traffic Migration. There will be brief interruptions in connections to IXC Providers in Dallas. Traffic should shift …

Planned Maintenance

July 30, 2026 Planned Maintenance DDoS Upgrades

Date Thursday July 30, 2026 between 1:00am and 5:00am CDT Planned DDoS Hardware Upgrade in McAllen and Laredo TX POP. There will be brief interruptions in upstream providers during Hardware …

Current Outages

No Current Outages

There are currently no network outages.

Resolved Incidents

Resolved: Fiber Relocation Maintenance – October 30, 2025

Maintenance Window: October 30, 2025 – 12:00 AM to 2:00 AM CT Reason: Forced Emergency Fiber Relocation required by TxDOT Services Impacted: Data services in the affected area Smartcom Telephone …

Resolved Incidents

Resolved: Cogent traffic impaired – November 25, 2025

Reason: Fiber cut impacted traffic between Laredo and Dallas Services Impacted: Internet services in the Laredo, TX area Times: 5:00pm CST 11/25/25, Restored 3:43am CST 11/26/25 One of Smartcom’s upstream …

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