Reason: Fiber cut impacted traffic between Laredo and Dallas
Services Impacted: Internet services in the Laredo, TX area
Times: 5:00pm CST 11/25/25, Restored 3:43am CST 11/26/25
One of Smartcom’s upstream providers Cogent Communications reported a fiber cut between Laredo and Dallas, TX
Cogent noted: traffic transiting the region to further destinations may show packet loss and increased latency.
All repair work has been completed successfully, and network services have returned to normal operation. Smartcom Network Operations continues to monitor the segment for stability.
We appreciate your understanding and patience.